At Inner Circle Jewelry, we specialize in in-person permanent jewelry and charm bar services, performed on-site.
However, we also offer custom-made pieces and select accessories (such as personalized jewelry with charms, gift cards, or key chains) that can be ordered online or in person and shipped directly to you.
Because every item we create is custom-made to order, please allow 5–10 business days for processing before shipment.
Processing time may vary depending on the complexity of your order or volume during peak seasons. We appreciate your patience and understanding, quality and personalization take time!
We ship via USPS and UPS, and shipping rates are calculated at checkout based on your order’s weight and destination.
Shipping options may include:
Standard Shipping (3–7 business days)
Expedited Shipping (2–3 business days)
Local Pickup (available by appointment or at scheduled pop-ups/events. Details will be confirmed via email or text)
You will receive a confirmation email with tracking information as soon as your order ships. If you don’t receive your tracking number within 10 business days of placing your order, please contact us.
We currently ship within:
The United States
If you're outside of our standard shipping zones, contact us directly at innercirclejewelry2024@gmail.com to inquire about custom shipping options.
We are not responsible for lost, stolen, or damaged packages once they leave our hands. Please contact the shipping carrier with your tracking number for assistance. If your order arrives damaged, email us at innercirclejewelry2024@gmail.com within 3 business days of delivery, including clear photos of the packaging and the item(s), and we’ll do our best to assist.
Please carefully review your shipping address before placing your order. We cannot reroute or refund packages shipped to incorrect addresses provided by the customer. If your package is returned due to an incorrect address, you will be responsible for re-shipping costs.
Because all of our pieces are custom, orders are non-refundable once production has begun. Please review all personalization details (names, initials, charm selections, sizing, etc.) carefully before submitting your order.
For shipping inquiries, special requests, or order updates, reach out to us anytime:
Email: innercirclejewelry2024@gmail.com
Instagram DMs: @Innercirclejewelry_